Privacy Policy

This Privacy Policy explains how Economy Glasses (the “Site,” “we,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website, EconomyGlasses.com.

Collecting Personal Information

When you visit EconomyGlasses.com, we gather certain details about your device, interactions with the site, and information required to process your purchases. Additionally, if you reach out for customer support, we may collect further details to assist you.

In this Privacy Policy, “Personal Information” refers to any data that uniquely identifies an individual. Below is an overview of the types of Personal Information we collect and the reasons behind it.

Device Information

  • Examples of Data Collected: Web browser version, IP address, time zone, cookie data, pages or products viewed, search queries, and site interaction details.
  • Purpose of Collection: To ensure the site loads properly for you and to analyze user behavior for improved performance and functionality.
  • How It’s Collected: Automatically gathered through cookies, log files, web beacons, tags, and pixels when you access our website.

Order Information

When you place an order on EconomyGlasses.com, we collect specific personal details necessary to process your purchase and ensure a smooth transaction.

  • Examples of Personal Information Collected: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
  • Purpose of Collection:
    • To process and fulfill your order, including payment processing, shipping arrangements, and sending invoices or order confirmations.
    • To communicate with you regarding your purchase.
    • To screen orders for potential fraud or security risks.
    • To provide updates, promotions, or product recommendations based on your preferences, where applicable.

Customer Support Information

  • Examples of Personal Information Collected: First name, last name, email address, and phone number.
  • Purpose of Collection: To assist you with inquiries, provide customer support, and address any concerns or issues.
  • Source of Collection: Directly provided by you when you contact us for support.

Use of Personal Information

We use your personal information to deliver our services, including:

  • Offering products for purchase
  • Processing payments securely
  • Managing shipping and order fulfillment
  • Keeping you informed about new products, services, and exclusive offers

Legal Basis for Processing

If you are a resident of the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR) under the following lawful bases:

  • Your consent to process your information
  • Fulfilling a contract between you and our website
  • Compliance with legal obligations
  • Protecting your vital interests
  • Performing a task in the public interest
  • Legitimate business interests that do not override your fundamental rights and freedoms

Automated Decision-Making

If you are a resident of the European Economic Area (EEA), you have the right to object to processing based solely on automated decision-making, including profiling, if it has a legal or significant impact on you.

We [DO/DO NOT] engage in fully automated decision-making that produces legal or significant effects using customer data.

However, our payment processor, Shopify, employs limited automated decision-making for fraud prevention. These measures do not have a legal or significant impact on customers.

Examples of automated fraud prevention measures include:

  • Temporary blocking of IP addresses linked to multiple failed transactions, which remains in effect for a few hours.
  • Temporary blocking of credit cards associated with flagged IP addresses, which remains active for a few days.

Do Not Sell Personal Information

At Economy Glasses, we do not sell, trade, or rent your personal information to third parties for monetary gain. Your privacy is important to us, and we are committed to protecting your data in accordance with applicable laws and regulations.

However, certain data may be shared with trusted service providers and partners to facilitate essential business operations, such as order processing, payment transactions, shipping, and marketing communications. Any information shared is strictly for operational purposes and is handled securely.

If you would like to request more details about how your information is used or to opt out of any data-sharing practices, please contact us at [email protected].

Your Rights

[INCLUDE THIS SECTION IF YOUR STORE OPERATES IN OR SERVES CUSTOMERS IN EUROPE]

GDPR Compliance (For EEA Residents)

If you are a resident of the European Economic Area (EEA), you have certain rights regarding your personal data. These include the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your personal data
  • Request deletion (erasure) of your personal information
  • Transfer (port) your data to another service provider

To exercise these rights, please contact us using the details provided below [or specify an alternative method for submitting requests related to access, correction, erasure, and data portability].

Your personal data is initially processed in Ireland before being transferred outside of Europe, including to Canada and the United States, for storage and further processing.

CCPA Rights (For California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights include:

  • Right to Access (Right to Know): You can request details about the personal information we collect and how it is used.
  • Right to Data Portability: You have the right to transfer your personal data to another service.
  • Right to Correction, Update, or Deletion: You may request corrections, updates, or deletion of your personal information.

To exercise any of these rights, please contact us using the details provided below.

If you wish to appoint an authorized agent to submit these requests on your behalf, please reach out to us at the contact information listed below.

Cookies

Cookies are small data files that are downloaded to your computer or device when you visit our website. We use various types of cookies, including functional, performance, advertising, and social media/content cookies, to enhance your browsing experience and optimize website functionality.

Cookies help our website remember your preferences and actions, such as login credentials, shopping cart contents, and region settings. This ensures a more seamless and personalized experience, eliminating the need to re-enter information every time you visit or navigate between pages.

Additionally, cookies help us analyze user behavior, allowing us to understand how visitors interact with our site. This data enables us to improve website performance, identify areas for enhancement, and deliver relevant content and advertisements based on your interests.

You have control over cookie settings and can manage or disable them through your browser preferences. However, please note that restricting certain cookies may affect the website’s functionality and user experience.

Cookie Duration and Management

The lifespan of a cookie on your computer or mobile device depends on whether it is classified as a session cookie or a persistent cookie:

  • Session cookies remain active only while you browse and are deleted once you close your browser.
  • Persistent cookies stay on your device until they expire or are manually removed. Most of the cookies we use are persistent and typically expire between 30 minutes and two years from the date they are stored on your device.

Managing and Controlling Cookies

You have the ability to control and manage cookies based on your preferences. However, please note that removing or blocking cookies may affect your browsing experience, and certain features of our website may no longer function properly.

Most web browsers automatically accept cookies, but you can modify your settings to allow, block, or delete cookies. These settings are usually found in the “Tools” or “Preferences” menu of your browser.

Do Not Track

Currently, there is no universally accepted standard for how websites should respond to “Do Not Track” (DNT) signals. As a result, we do not modify our data collection or usage practices when we detect a DNT signal from your browser.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or regulatory obligations. Any modifications will be posted on this page to keep you informed about how we handle your personal information.

Contact Us

If you have any questions about our privacy practices, require further information, or wish to file a complaint, please contact us using the details below:

  • Email: [email protected]
  • Mailing Address:
  • Economy Glasses Intl LLC
  • Upper Level Oak Court Mall 4465 Poplar Avenue, Memphis, TN 38117, USA

For more information, visit our website at EconomyGlasses.com.

Last updated: 11/5/2024